and Shipment Tracking
Domestic US shipments over one pound, we use UPS Ground for shipping.
Transit time is anywhere between 2 days to 7 days.
Domestic US shipments under one pound, we use USPS Priority Mail
or USPS First Class Mail for shipping at our discretion. Transit time is anywhere
between 2 days to 7 days.
Domestic address using PO Box address, Alaska, Hawaii, APO, AFO, we will use USPS
Priority Mail or USPS First Class Mail in place of UPS regardless of package weight.
Transit time is anywhere between 2 days to 7 days for shipments within the continental
US, and 14 to 20 days for shipments to HI and AK.
International Shipments, we use USPS Global Priority (Air) Mail
or via Airfreight depending on quantity of the order. Transit time is usually
between 2 to 3 weeks depending on the overseas customs procedures.
import duty duties varies from country to country and is the responsibility of
the buyer since it is not subject to our estimations. Customers are responsible
for understanding the rate of duty for your particular destination and for payment
(if required). We do not collect your country's custom duty charges in advance.
Europe: USPS is unable to ship swords to Europe directly at this time. Orders
can be placed via our European reseller located in UK at: https://www.oriental-weaponry.co.uk/acatalog/cheness-swords.html
for International Buyers: We cannot mis-mark our packages under false categories
such as "gift" or under list the value of our goods in order to save
or bypass your customs duty. We rely heavily on the ability to import-export for
our business and are heavily scrutinized for our import and export procedures.
We will not risk our ability to conduct international business by mis-labeling
our customs declaration forms. Thank you for your understanding).
Time and Order Notification:
placing your order, you will receive a payment confirmation immediately from PayPal.
When your order is ready for processing and shipping, you will receive another
confirmation email to your paypal address verifying payment and preparation of
are usually shipped within 1 to 2 days of order for items in stock. Weekends and
Holidays excluded. Of course, preparation lead time will vary according to the
current workload and may be shortened or extended by a matter of a few days.
use the email or include the email address you used at checkout when sending us
an email. We use email addresses as references for your orders. Also, it helps
to expedite correspondences if you include previous copies of emails within your
Numbers for Shipped Packages:
tracking numbers are not supplied with the shipping confirmation. Our order system
is not integrated with the various carriers used. Until we update our order systems,
to supply tracking numbers individually would mean a large amount of manual entries
which would drain our resources.
DO NOT request tracking numbers from us via email. Usually, by the time we are
able to respond, the package would have already arrived at your destination.
if you suspect lost package or have exceeded the estimated wait time for your
item, let us know and we will work with you individually to track and locate your
packages. Estimated wait times are:
Packages: 10 days from time of order.
Packages: 3 weeks from time of order.
you are making an international purchase from a country that allows shipment of
swords, we also charge an additional shipping charge per sword for the increased