and Shipment Tracking
Domestic US shipments over one pound, we use UPS
Ground for shipping. Transit time is anywhere between 2 days to
Domestic US shipments under one pound, we use USPS
Priority Mail or USPS First Class Mail for shipping at our discretion.
Transit time is anywhere between 2 days to 7 days.
Domestic address using PO Box address, Alaska, Hawaii, APO, AFO,
we will use USPS Priority Mail or USPS First Class Mail in place
of UPS regardless of package weight. Transit time is anywhere between
2 days to 7 days.
International Shipments, we use USPS Global Priority
(Air) Mail or via Airfreight depending on quantity of the order.
Transit time is usually between 2 to 3 weeks depending on the overseas
duty duties varies from country to country and is the responsibility
of the buyer since it is not subject to our estimations. Customers
are responsible for understanding the rate of duty for your particular
destination and for payment (if required). We do not collect your
country's custom duty charges in advance.
for International Buyers: We cannot mis-mark our packages
under false categories such as "gift" or under list the
value of our goods in order to save or bypass your customs duty.
We rely heavily on the ability to import-export for our business
and are heavily scrutinized for our import and export procedures.
We will not risk our ability to conduct international business by
mis-labeling our customs declaration forms. Thank you for your understanding).
Time and Order Notification:
your order, you will receive a payment confirmation immediately
from PayPal. When your order is ready for processing and shipping,
you will receive another confirmation email to your paypal address
verifying payment and preparation of your package.
usually shipped within 1 to 2 days of order for items in stock.
Weekends and Holidays excluded. Of course, preparation lead time
will vary according to the current workload and may be shortened
or extended by a matter of a few days.
Please use the
email or include the email address you used at checkout when sending
us an email. We use email addresses as references for your orders.
Also, it helps to expedite correspondences if you include previous
copies of emails within your email inquiries.
Numbers for Shipped Packages:
numbers are not supplied with the shipping confirmation. Our order
system is not integrated with the various carriers used. Until we
update our order systems, to supply tracking numbers individually
would mean a large amount of manual entries which would drain our
Please DO NOT
request tracking numbers from us via email. Usually, by the time
we are able to respond, the package would have already arrived at
you suspect lost package or have exceeded the estimated wait time
for your item, let us know and we will work with you individually
to track and locate your packages. Estimated wait times are:
10 days from time of order.
Packages: 3 weeks from time of order.
If you are making
an international purchase from a country that allows shipment of
swords, we also charge an additional shipping charge per sword for
the increased shipping fees.